Who is responsible
Kamuffins is operated and published by 3 Degrees App Pte Ltd. This policy applies to the Kamuffins mobile app, website, support channels and moderation service.
Information we collect
- Account information, including email address, authentication provider, account identifier and sign-in records.
- Eligibility and profile information, including date of birth, display name, Male or Female profile identity, broad discovery area, bio, photos and accessibility preference.
- Activity needed to provide the service, including likes, passes, matches, conversation moods and account settings.
- Private user content, including voice notes and optional accessibility text replies.
- Safety and support information, including reports, blocks, unmatches, correspondence and moderation records.
- Technical information needed for security and reliability, such as timestamps, request logs, upload failures and basic device or network information made available by our service providers.
We do not collect payment information, phone numbers, contact books or sexual-preference information in the initial release.
How we collect it
We collect information directly from you, from your use of Kamuffins, from other members when they report an interaction, and from approved providers that help us authenticate accounts, store data and operate the service.
Why we use it
- Confirm eligibility and create and secure your account.
- Show profiles, record choices, create matches and deliver messages.
- Provide accessibility settings and account controls.
- Investigate reports, enforce rules and protect members.
- Diagnose failures, prevent abuse and improve service reliability.
- Meet legal obligations and respond to lawful requests.
Location without a pin
The initial release stores and displays only a broad area. Kamuffins does not show another member your coordinates, direction, live movement or exact distance. Displayed distance bands are never closer than “within 5 km.”
Private media
Photos and voice notes are stored privately and made available only through authorised access. Matched members can access conversation content while their match remains active. Moderators may access reported content needed for a case. Any exceptional staff access must have a documented reason and be audit-logged.
Who we disclose information to
We disclose information only as needed to operate Kamuffins: to matched members as part of the service; to company personnel with an approved role; to infrastructure, authentication, hosting, email and analytics providers; to professional advisers; and where required by law or necessary to address a serious safety risk. We do not sell personal information or use it for cross-app advertising.
Overseas processing
Kamuffins uses company-approved cloud providers. Some providers or support personnel may process information outside Australia. The final policy will name the relevant countries and providers after production configuration is complete.
Deletion and retention
Ordinary voice notes and accessibility replies remain while a match is active. Deleting content, unmatching or requesting account deletion immediately revokes ordinary access and schedules removal from active systems within 30 days. Reported evidence is separated from ordinary access and may be retained for 12 months after a moderation case closes, with a documented extension only for an active appeal or legal or safety obligation. Backups expire under the provider's documented cycle.
See Delete your account for the current deletion process.
Security
We use access controls, private media storage, encrypted connections, role restrictions, audit logging and abuse controls designed for the sensitivity of dating profiles and voice recordings. No online service can guarantee absolute security.
Your choices and rights
You can update profile information, control discoverability, change accessibility settings, block or unmatch another member, request account deletion, and ask to access or correct personal information. You may also complain about how personal information is handled.
Adults only
Kamuffins is strictly for adults aged 18 and over. If we reasonably believe an account belongs to a person under 18, we may restrict it and investigate under our safety procedure.
Contact and complaints
Use the support page to contact the company about privacy, access, correction, deletion or a complaint. We will publish the monitored Kamuffins support address before submission. If a privacy complaint remains unresolved, you may be able to contact the Office of the Australian Information Commissioner.
Changes
We will keep this policy current, show its effective date and explain material changes. Where required, we will ask for renewed agreement.